.ticketing-card[data-v-4934f9eb]{display:grid;grid-template-areas:"user title" "user content" "user attach";grid-template-columns:auto minmax(0,1fr);grid-template-rows:auto auto auto;padding:20px;border-radius:10px;transition:background-color .2s linear;background:var(--skeleton-default);column-gap:20px;position:relative;cursor:pointer;z-index:0;scroll-margin-top:150px}.ticketing-card__header-left[data-v-4934f9eb]{display:flex;flex-direction:column;gap:5px;min-width:150px;flex:1 1 auto;overflow:hidden}.ticketing-card>div[data-v-4934f9eb]{cursor:initial}.ticketing-card .btn_row[data-v-4934f9eb]{display:flex;justify-content:flex-end;flex-wrap:wrap-reverse;gap:10px;align-items:center}.ticketing-card .btn_row .reply-btn[data-v-4934f9eb]{display:flex;align-items:center;justify-content:center;border-radius:50%;color:var(--text-tertiary);background:#ebecef;box-shadow:none;border:1px solid var(--border-default);height:35px;aspect-ratio:1;cursor:pointer}.ticketing-card .btn_row .reply-btn[data-v-4934f9eb]:hover{background-color:#2021240f}.ticketing-card__star[data-v-4934f9eb]{transition:background-color .1s ease-in;display:flex;align-items:center;justify-content:center;border-radius:50%;padding:6px}.ticketing-card__star[data-v-4934f9eb]:hover{background:#fefefee8;opacity:.8}.ticketing-card__star i[data-v-4934f9eb]{font-size:20px}.ticketing-card__star i.el-icon-star-on[data-v-4934f9eb]{color:gold;-webkit-text-stroke-width:1px}.ticketing-card__header[data-v-4934f9eb]{cursor:pointer;-webkit-user-select:none;user-select:none;display:flex;justify-content:space-between;gap:20px;flex-wrap:nowrap}.ticketing-card__attachment[data-v-4934f9eb],.ticketing-card__type[data-v-4934f9eb]{display:flex;align-items:center;justify-content:center;width:20px;height:20px;border-radius:50%;font-size:16px}.ticketing-card__indicators[data-v-4934f9eb]{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:5px}.ticketing-card--new[data-v-4934f9eb]{grid-template-areas:"user content";grid-template-columns:auto minmax(0,1fr);grid-template-rows:auto;position:sticky;bottom:0;outline:10px solid var(--bg-default);z-index:1}.ticketing-card--writing[data-v-4934f9eb]{position:initial}.ticketing-card--writing.note[data-v-4934f9eb]{background:var(--status-warning-bg)}.ticketing-card--actions[data-v-4934f9eb]{grid-template-areas:"user content";grid-template-columns:80px minmax(0,auto);grid-template-rows:auto}.ticketing-card__content-body[data-v-4934f9eb]{display:flex;flex-direction:column;gap:10px}.ticketing-card__action-bar[data-v-4934f9eb]{display:flex;align-items:center}.ticketing-card__action-bar[data-v-4934f9eb]:empty{display:none}.ticketing-card--note[data-v-4934f9eb]{background:var(--status-warning-bg)}.ticketing-card--placeholder[data-v-4934f9eb]{background:#f0f8ff}.ticketing-card--placeholder.note[data-v-4934f9eb]{background:var(--status-warning-bg)}.ticketing-card--reply[data-v-4934f9eb]{background:var(--bg-accent)}.ticketing-card--error[data-v-4934f9eb]{background:var(--status-error-bg);cursor:default}.ticketing-card__title[data-v-4934f9eb]{grid-area:title;overflow:hidden}.ticketing-card__title-date[data-v-4934f9eb]{line-height:13px;font-style:italic;overflow:hidden;text-overflow:ellipsis}.ticketing-card__title-actions[data-v-4934f9eb]{display:flex;align-items:center;justify-content:flex-end;gap:10px;flex-wrap:wrap-reverse;flex:0 1 auto}.ticketing-card__title-title[data-v-4934f9eb]{display:flex;flex-wrap:nowrap;overflow:hidden;color:var(--text-primary);font-weight:600}.ticketing-card__title-title a[data-v-4934f9eb]{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}.ticketing-card__title-receivers[data-v-4934f9eb]{display:flex;flex-direction:column;gap:5px;color:var(--text-primary)}.ticketing-card__receiver[data-v-4934f9eb]{display:flex;gap:5px}.ticketing-card__receiver-title[data-v-4934f9eb]{font-weight:600}.ticketing-card__receiver-names[data-v-4934f9eb]{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticketing-card__attachments[data-v-4934f9eb]{grid-area:attach}.ticketing-card__attachments-divider[data-v-4934f9eb]{height:1px;background:var(--border-default);margin:20px 0}.ticketing-card__attachments-content[data-v-4934f9eb]{display:flex;flex-wrap:wrap;gap:6px}.ticketing-card__date[data-v-4934f9eb]{grid-area:date;color:#a6b4bf;font-weight:lighter}.ticketing-card__title-caret i[data-v-4934f9eb]{margin-left:5px;align-items:center;justify-content:center;padding:3px;border-radius:3px}.ticketing-card__title-caret i[data-v-4934f9eb]:hover{background:var(--bg-default)}.ticketing-card__content-preview[data-v-4934f9eb]{width:100%;overflow:hidden;text-overflow:ellipsis;margin-top:10px}.ticketing-card__content-preview span[data-v-4934f9eb]{white-space:nowrap}.ticketing-card__attachments-preview[data-v-4934f9eb]{margin-top:10px;display:flex;gap:5px}.ticketing-card__attachments-preview i[data-v-4934f9eb]{font-size:14px}.ticketing-card__attachment-item[data-v-4934f9eb]{display:flex;align-items:center;gap:5px;color:var(--text-tertiary);font-size:13px;border:1px solid var(--bg-surface-secondary);border-radius:15px;padding:3px 10px;cursor:pointer;background-color:var(--bg-default);width:100px}.ticketing-card__attachment-item span[data-v-4934f9eb]{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticketing-card__attachment-overflow[data-v-4934f9eb]{color:var(--text-tertiary);font-size:13px;display:flex;gap:5px;border-radius:50%;cursor:pointer;border:1px solid var(--bg-surface-secondary);align-items:center;justify-content:center;overflow:hidden;aspect-ratio:1 / 1;width:25px;background-color:var(--bg-default);padding-top:1px}.ticketing-card__attachment-overflow i[data-v-4934f9eb]{color:var(--text-tertiary);font-size:14px}.ticketing-card__attachment-overflow span[data-v-4934f9eb]{color:var(--text-tertiary);font-weight:500}[data-v-4934f9eb] .ticketing-card__content-html{color:var(--text-primary);padding:10px;direction:ltr;overflow-x:auto;overflow-y:hidden;position:relative}[data-v-4934f9eb] .ticketing-card__content-html img{cursor:pointer;max-width:100%!important;height:auto!important}[data-v-4934f9eb] .ticketing-card__content-html>p>img{max-width:50%}.ticketing-card__content[data-v-4934f9eb]{grid-area:content;display:flex;flex-direction:column;justify-content:center;border-radius:5px;transition:background-color .2s linear}.ticketing-card__content--editing[data-v-4934f9eb]{gap:20px}.ticketing-card__content-btns[data-v-4934f9eb]{display:flex;gap:10px}.ticketing-card__separate-window-notice[data-v-4934f9eb]{padding:10px 12px;border-radius:6px;background:#fff7e6;border:1px solid #f5d9a8;color:#8a5b00;font-size:13px}.ticketing-card__separate-window-notice a[data-v-4934f9eb]{text-decoration:underline;cursor:pointer;color:#8a5b00}.ticketing-card__user[data-v-4934f9eb]{display:flex;flex-direction:column;justify-content:space-between;gap:10px;grid-area:user}.ticketing-card__user[data-v-4934f9eb] .profile-picture__avatar{width:40px;height:40px;line-height:45px;font-size:17px}.ticketing-card__user-up[data-v-4934f9eb]{display:flex;flex-direction:column;gap:10px}.ticketing-card__user-placeholder[data-v-4934f9eb]{width:45px;height:45px;border-radius:50%;color:var(--bg-default);background:linear-gradient(90deg,var(--skeleton-default) 25%,var(--skeleton-highlight) 37%,var(--skeleton-default) 63%);background-size:400% 100%;animation:el-skeleton-loading 1.4s ease infinite}.ticketing-card--short[data-v-4934f9eb]{grid-template-areas:"user title" "user content";grid-template-columns:auto minmax(1fr);grid-template-rows:auto auto}.ticketing-card--short .ticketing-card__attachments[data-v-4934f9eb],.ticketing-card--short .ticketing-card__content[data-v-4934f9eb],.ticketing-card--short .ticketing-card__title-receivers[data-v-4934f9eb]{display:none}.ticketing-card--short .ticketing-card__user-up[data-v-4934f9eb]{flex-direction:row}.ticketing-card--short .ticketing-card__actions[data-v-4934f9eb]{display:none}.ticketing-card--short .ticketing-card__attachments-preview[data-v-4934f9eb]{display:flex}.ticketing-card--short .ticketing-card__title-actions[data-v-4934f9eb]{flex:0 0 auto;flex-wrap:nowrap}.ticketing-card--short .ticketing-card__header-left[data-v-4934f9eb]{min-width:auto}.ticketing-card .content-btns[data-v-4934f9eb]{display:flex;justify-content:space-between;gap:10px}.ticketing-card .content-btns__left[data-v-4934f9eb]{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.ticketing-card .content-btns__right[data-v-4934f9eb]{display:flex;align-items:center;gap:10px}.ticketing-card__popup[data-v-4934f9eb]{display:flex;flex-direction:column;grid-gap:5px;gap:5px}.ticketing-card__popup-item[data-v-4934f9eb]{display:flex;gap:5px;cursor:pointer;text-decoration:underline}.ticketing-card__popup-item i[data-v-4934f9eb]{font-size:14px}.ticketing-card__actions .dropdown[data-v-4934f9eb]{height:35px}i.el-icon-picture-outline[data-v-4934f9eb]{color:#ff9600}i.el-icon-custom-pdf-icon[data-v-4934f9eb]{color:#cd2025}i.el-icon-document[data-v-4934f9eb]{color:#1278b7}[data-v-4934f9eb] .trimmed-btn{display:flex;justify-content:center;align-items:center;padding:0 8px;border-radius:15px;background:var(--border-strong);color:var(--text-tertiary);cursor:pointer;width:fit-content}[data-v-4934f9eb] .tox-statusbar .trimmed-btn{left:10px;bottom:10px;position:absolute}[data-v-4934f9eb] blockquote,[data-v-4934f9eb] .gmail_quote,[data-v-4934f9eb] .yahoo_quoted,[data-v-4934f9eb] .freshdesk_quote{margin:0px 0px 0px .8ex;border-left:1px solid #cccccc;padding-left:1ex}